Cooper Funeral Home

I was asked by the family to do their funeral service at Cooper Funeral Home of Alexandria, KY. On arrival, I could not find the funeral director (and no effort being made to find me). I needed to discuss the details of the evening services after the visitation. I wandered around the funeral home for an extended period of time trying to track down the director. He Was not in his office or lobby or viewing area. When I did catch him, I received only a bare amount of info. No offer of assistance was made about my needs to serve the family. Also, the information I was given turned out to be somewhat inaccurate. The room naturally was poorly lighted. In being older, my vision in these situations is poor. The podium had a light on it, but it was clearly broken. No offer to accommodate or remedy the situation was offered. This meant, I struggled to read the obituary and do the service for the family. I know this time was not about me, but for the family. But, just a little consideration of my needs would have better served the family in this unique time!